Home Improvement Warehouse in Morristown, TN Closed now

Reviews about Home Improvement Warehouse

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  September 23, 2019, by Zeb Duffey
  Very bad expierience. Called to Get an estimate on what a small kitchen cabinet set would cost, which I was given a rough estimate and I told the man I was going to come out to the store and check it out. I got there about an hour later and asked an employee if he was the one I talked to on the phone. He told me no and asked a man across the room which replied "I talk to alot of peoole on the phone" in a very rude manner. He walks over and I start by trying to show him a picture of my current kitchen on my phone. He wouldn't even look at it, cuts me off, and said in a very condescending tone "that don't tell me nothing, I need measurements" ... well if you can't look at a picture and point me in the right direction maybe you need to find another occupation. Anyways, I asked what he did have. He walks to a wall and points at a price paper and said here you go then he walks off to talk to another customer. Then despite being highly agitated I at least had a look and found a close out set I was interested in buying but couldn't get anyone to talk to me for 10 minutes. Finally I just walked out. Highly unprofessional. I would consider a huge overhaul in your customer service and how you treat people. Rude will not get you a sale from me, pretty sure the guy that was rude was either ther owner or the manager