Log On Computer Services in Morristown, TN Closed now

Reviews about Log On Computer Services

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  August 28, 2020, by Jason Smith
  They have an alright selection of parts and things. But they were WAY over priced. In my opinion they are taking advantage of people in morristown because there are only 2-3 shops. I bought my system there a dell inspiron 5550s and it was working OK, until the guarantee they had on the thang went out. Then I started getting virus's left and right and after reading what this young lady said about them INSTALLING virus's if u dnt buy the insurnce it all clicked, NEVER will I go their I had my system repaired by another shop or guy who works from home but has a legit business and very very knowledgable about just about everything. He told me some things about them too. Seems the internet is NOTHING BUT A $ MAKER. Go to someone who is knowledgable and can repair your stuff for much less that offers a guarantee. We live in TN isnt there a good ole downhome shop around? Ive heard of a new place and heard some awesome reviews on it. I wont mention it just to bash these guys even more but I can say he owns a website and does a lot of advertising on facebook. Real nice guy he repaired the system I got from Logon.... He said he gets 3-4 a month from there and the Mouse's Pad. I think these shops are living in the past and obsolete. Call around before just dropping a system off, I know the guy I used was super cheap and it has been almost a year now and my system stil runs as new. He gives you all the tools he repairs with! So he isnt out to have you come back and just make money.... People and Business's Like Log On Computer Services will shut down in the end. Their 'UltraNet' sucks.. Slow, and VERY INSECURE. Do your research before buying or getting repairs!!!
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  August 24, 2019, by Jeff Termperman
  Had problems with my laptop which I purchased from them, "with a 3 year warranty" Well, within 4 months I began having problems, not the run of the mill slow or virus type problems but actually 'blue screen of death' memory dumps and eventually the entire hard drive failed. Taking it back to them even with this warranty after spending almost 1,000$ in total it was a huge huge hassle to get them to even respond to me. Eventually (after 3 weeks) of constantly having to call and even go in a few times they took the system, repaired it.. But wanted to charge ME for the hard drive that had failed another 129.99$ to replace. When the whole thing was this bad systems fault anyway, and also having a 3 year warranty should that not cover my problem in full no questions asked? Instead I ended up without my work laptop for over a month... Ended up going ahead and paying for THEIR mistake. I will never be going back to this establishment for anything what so ever. If anyone has any other great computer shops or repairs business in mind I am in need of constant work for my business. Any help for anyone who is reliable, fast and low cost would be appreciated!!! Thanks Jeff T.